Contact

Questions about a model, delivery or an order? Write to us – we usually reply within one working day, Mon–Fri.

Email
info@buggino.com

Phone
+49 89 20003903

Order or return?
Please include your order number (you'll find it in your order confirmation) so we can help straight away. For a return within the 30 days, a short email is all it takes – we'll organise the collection.

Advice
Not sure which stroller or carrier suits your everyday life? Email or call us: your child’s age, how you usually get around (city, countryside, car, public transport) and what matters to you – we’ll reply with two or three specific suggestions.

Address
Codaiq Ltd
71-75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom

Warehousing and shipping are handled from logistics centres in the EU (Germany, Poland, the Czech Republic, France). Please never send returns to our company address without letting us know first – we'll send you the right returns label.

All products come with the legal guarantee of at least two years. Here is the official information from the European Union:

Official EU notice “Legal guarantee”: at least two years of legal guarantee of conformity for goods sold in the EU. If goods are not in conformity, consumers are entitled to free repair or replacement and, in certain cases, to a price reduction or a full refund. More at europa.eu/youreurope/guarantees.

Pay in 3 with Klarna

  1. Choose Klarna at checkoutSelect “Pay in 3” – Klarna shows you every instalment before you order.
  2. First instalment when you orderOne third is due at purchase, the other two instalments every 30 days.
  3. No interest, no feesIf you pay on time, you pay no more than the purchase price.

Provider: Klarna Bank AB (publ), Stockholm. Klarna decides at checkout which payment options you are offered (credit check). Klarna's terms apply.

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